Question 1

What areas do you service in Melbourne?

Accepted Answer

We service all areas across Melbourne and surrounding suburbs including Toorak, Hawthorn, Hawthorn East, Camberwell, Kew, Rowville, South Yarra, Richmond, Glen Iris, Burwood, Box Hill, Malvern and Glen Waverley. We're always happy to travel to ensure our customers receive top-quality electrical services.

Question 2

Are your electricians fully licensed and insured?

Accepted Answer

Yes, all our electricians are fully licensed 'A' grade electricians with comprehensive insurance coverage. Elecool holds Victorian REC 26259 and ARCtick RTA-AU 36806 for refrigerant handling. We comply with all Australian electrical standards and regulations to ensure your safety.

Question 3

Do you offer emergency electrical services?

Accepted Answer

Yes — we offer 24/7 emergency electrical services across Hawthorn, Toorak, Camberwell and Greater Melbourne for urgent issues like power outages, electrical faults, sparking outlets, and safety hazards. Call 0418 576 387 any time.

Question 4

How much does an electrician cost in Melbourne?

Accepted Answer

Pricing varies depending on the type and scope of work. We provide free quotes for all jobs, so you'll know exactly what to expect before any work begins. As a guide: minor electrical work starts from around $180, switchboard upgrades start from around $1,650, and split system air conditioning installation starts from around $1,200. Our rates are competitive and transparent with no hidden fees.

Question 5

Can you install air conditioning systems?

Accepted Answer

Yes, we specialise in split system, multi-head and ducted air conditioning installation, maintenance, and repairs. We install all major brands including Daikin, Mitsubishi Electric, Fujitsu, Panasonic, Samsung and LG. We hold both electrical and ARCtick refrigeration licences, so the entire job is handled in-house — no second trade required.

Question 6

How long does a typical electrical job take?

Accepted Answer

The duration depends on the scope of work. Simple repairs might take an hour, a standard split system installation typically takes 3–5 hours, and larger installations like switchboard upgrades or full rewiring can take a day or more. We'll provide a time estimate with your quote.

Question 7

Do you provide warranties on your work?

Accepted Answer

Yes, we stand behind our work with comprehensive warranties. All our electrical work comes with a workmanship guarantee, and any products we install come with their full manufacturer warranties.

Question 8

Can you help with EV charger installation?

Accepted Answer

Yes — we install home and commercial EV chargers including Tesla Wall Connector, BYD chargers, MyEnergi Zappi and all major Type 2 chargers. We assess your switchboard capacity, recommend the right charger for your vehicle and budget, and handle the complete installation including any switchboard upgrade required.

Do you provide ongoing electrical maintenance for commercial properties?

Do you provide ongoing electrical maintenance for commercial properties?

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